Privacy Policy – Burnsville Damage Restoration Pros

Privacy Policy For Our Water Restoration Company

Who We Are

Burnsville Damage Restoration Pros is a property restoration company located in Burnsville, Minnesota. We specialize in water, fire, and mold remediation services. This policy explains how we collect, use, and protect information when you visit our website, https://waterdamagerestorationburnsville.com/, or use our services within Burnsville, Minnesota.

Our main goal is to protect your data while providing necessary services. We use this information to schedule jobs and provide clear estimates.

Information We Collect

We collect information you provide directly, such as your name, address, email, and phone number when you request service or an estimate. We also collect specific job and property details, including before-and-after photos, damage documentation, and notes related to the job scope.

When you visit our website, we automatically collect device and usage data, like browser type and pages viewed. We may also receive information from our service partners, insurers, or other contractors involved in your project.

How We Use Information

We use your information primarily to deliver our restoration services, which includes scheduling appointments and creating accurate estimates and billing. We use photos and documentation for quality control, safety protocols, and for submitting necessary paperwork for your insurance claims assistance. Information also helps us improve our website and customer support.

We may use data to prevent fraud or unauthorized activities. Finally, we use it to comply with legal requirements and government regulations applicable to our business operations.

Cookies and Similar Technologies

Our website uses cookies, which are small text files placed on your device by your browser. These tools help the site remember your preferences and improve your experience. We use both session cookies, which disappear when you close your browser, and persistent cookies, which stay longer.

You can control or limit cookies through your browser settings. However, please know that disabling cookies may cause some features on https://waterdamagerestorationburnsville.com/ to function differently or not work as intended.

Sharing and Disclosure

We do not sell your personal data. We only share information when necessary to perform our services, such as with vetted subcontractors, service partners, and payment processors.

We share job documentation and photos with your insurers only with your permission, for claim processing. We may disclose data to comply with laws, legal processes, or to protect the safety and rights of Burnsville Damage Restoration Pros, our employees, and the public.

Data Retention

We keep your records for as long as needed to run our business, provide services, and maintain accurate history. Retention periods vary depending on the type of document.

For operational reasons, safety requirements, and to comply with tax and legal reporting obligations, some data, especially project files, photos, and financial records, are kept for a set number of years as required by relevant regulations and statutes.

Your Choices and Rights

You have practical options regarding your information. You can request to access or update the personal details we have on file. You may also request deletion of certain information, where appropriate and allowed by law.

You can manage your cookie preferences through your web browser. To exercise these rights or submit a formal request, please send a written letter by postal mail to the address listed in the “Contact Us” section below.

Security

We maintain reasonable technical, physical, and organizational safeguards to protect your personal information from loss, misuse, and unauthorized access. Access is restricted to trained employees who need the data to perform their jobs.

While we take strong precautions, please understand that no method of storing or transmitting data is completely or perfectly secure against all possible risks.

Children’s Privacy

Our services and the website https://waterdamagerestorationburnsville.com/ are directed toward adults, typically homeowners and commercial property managers.

They are not intended for use by children under the age of thirteen (13). We do not knowingly collect personal information from children under this age. If we learn that we have received data from a child under 13, we will take steps to delete that information promptly.

Data Transfers

We use trusted technology vendors and service partners. These parties may process or store data outside of Burnsville, Minnesota, in other locations.

When data is transferred, Burnsville Damage Restoration Pros uses reasonable measures to ensure your information receives a consistent level of protection, regardless of where it is processed by our service providers.

Changes to This Policy

Burnsville Damage Restoration Pros may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most recent version of the policy will always be posted on this page with a new revision date.

Your continued use of https://waterdamagerestorationburnsville.com/ after any changes means you accept the updated policy terms.

Contact Us

If you have questions about this Privacy Policy or your data, please contact us by postal mail at:

Burnsville Damage Restoration Pros 501 Hwy 13 E #102, Burnsville, MN 55337, United States

Definitions

• Personal Information: Data that can identify you, such as name, address, and phone number.

• Processing: Any operation performed on data, including collecting, storing, and using it.

• Service Providers: Outside companies that help us run our business and website operations.