Terms and Conditions – Burnsville Damage Restoration Pros

Terms and Conditions in Our Water Restoration Company

Acceptance of Terms

By using the website https://waterdamagerestorationburnsville.com/, you agree to these Terms and Conditions as posted. These Terms cover your use of our site and general interaction with Burnsville Damage Restoration Pros services.

If we update these Terms in the future, your continued use of the website means you accept the revised rules. If you do not agree to any part of these Terms, you should not use our website or services.

Services

We offer water damage, fire, mold remediation, and reconstruction services. Services start with an on-site assessment to determine the scope of work. Service availability can vary based on the specific project, complexity, and location within Burnsville, Minnesota.

We may use specialized third party vendors for certain phases, such as specific contents care or technical HVAC cleaning. All work is conducted under our project management.

Quotes, Billing, and Payment

We provide estimates based on the initial assessment. The final invoice may change due to unforeseen conditions like hidden Category 3 water or structural issues. We will inform you of change orders before continuing work.

Payment is due upon completion unless a payment plan is agreed upon in advance. We accept various payment methods. Late balances may incur reasonable fees. Disputes must be submitted in writing within thirty days of the final invoice date.

Insurance and Claims Assistance

We provide detailed documentation, including job photos, moisture mapping reports, and itemized lists to assist with your insurance claims assistance.

We do not make final coverage decisions; insurer approvals and payment amounts are independent decisions made solely by your insurance carrier. Our assistance helps streamline documentation, but we cannot guarantee coverage or speed of payment from your insurer.

Scheduling, Access, and Site Conditions

We require clear, safe access to the property during agreed-upon work windows. You are responsible for ensuring utilities (water, power) are functional for our equipment, like commercial air movers and dehumidifiers.

Work may pause if unsafe or hazardous conditions, undisclosed at the start, are discovered. For safety, minors and pets must be kept away from active work areas involving HEPA filtration or deodorization.

Health and Safety

Our crews are trained to IICRC standards and use proper PPE for safety. We implement necessary containment barriers and negative air during mold remediation to protect occupants. We use only EPA-registered disinfectants as appropriate.

We comply with relevant occupational and safety rules in Burnsville, Minnesota. You must follow all safety instructions provided by our site supervisors while we work.

Customer Responsibilities

You must grant access to the property as scheduled and inform us of any known or hidden issues before work begins. You are responsible for removing high-value items and sensitive documents from work areas when asked.

Following our drying protocols and safety guidance, such as avoiding certain areas where antimicrobial treatment has been applied, is also your responsibility to ensure successful structural drying.

Warranties and Disclaimers

We provide a limited workmanship warranty that specific repair or restoration steps were completed correctly. This warranty excludes damage from acts of nature, future pipe bursts, undisclosed preexisting conditions, normal wear and tear, or failure of products installed by others.

We cannot guarantee against hidden conditions that could not be reasonably detected during the assessment using tools like thermal imaging.

Limitation of Liability

To the fullest extent allowed by law, the liability of Burnsville Damage Restoration Pros for any claim related to our services is limited to the amount you paid for the specific service in question.

We are not liable for indirect, consequential, or incidental damages. We do not assume liability for failures or damage caused by third-party failures outside of our reasonable control.

Cancellations and Rescheduling

You must notify us immediately in writing if you need to cancel or reschedule a confirmed project. For non-emergency jobs, cancellations made close to the start date may incur a reasonable fee to cover preparation costs.

Emergency response work may be subject to a trip charge if crews are dispatched and access is denied or the job is canceled upon arrival.

Intellectual Property

All content on https://waterdamagerestorationburnsville.com/, including website text, photographs, graphics, and our company marks, are the property of Burnsville Damage Restoration Pros or our licensors.

This material is protected by law and may not be copied, reproduced, or distributed without our express written permission. You may view the site content for informational use only.

Privacy and Data

Our collection and use of personal data are governed by our separate Privacy Policy, available on the website. We use job photos, soot removal reports, and other documentation primarily for project completion, quality control, and successful submission to your insurance carrier for claims review and payment processing. This data is handled with care and restricted access.

Third Party Links and Tools

The website may contain links to outside websites or tools that are not owned or controlled by Burnsville Damage Restoration Pros. These external resources are provided for your convenience only.

We are not responsible for the content, security, or practices of those third parties. Accessing or using them is solely at your own risk and discretion.

Changes to These Terms

Burnsville Damage Restoration Pros reserves the right to revise or update these Terms and Conditions at any time. We will post the most current version on this page, and the date of the revision will be noted.

We recommend you review this page periodically. Your continued use of https://waterdamagerestorationburnsville.com/ confirms your acceptance of any revisions.

Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of Burnsville, Minnesota. Any disputes arising under these Terms or from the provision of our services must first be submitted to good faith negotiation between the parties for at least forty-five days.

If a resolution cannot be reached, the dispute will be subject to the exclusive jurisdiction of the state and federal courts located in Burnsville, Minnesota.

Contact

If you have any questions or require clarification about these Terms and Conditions, please submit your written inquiry by postal mail to the following address:

Burnsville Damage Restoration Pros 501 Hwy 13 E #102, Burnsville, MN 55337, United States

Severability and Entire Agreement

If any section of these Terms is deemed invalid or unenforceable by a court, the remaining sections will continue in full force and effect. These Terms and Conditions, along with our Privacy Policy, constitute the entire agreement between you and Burnsville Damage Restoration Pros regarding the use of our website and services.

Force Majeure

Burnsville Damage Restoration Pros is not responsible or liable for any delay or failure to perform services caused by events outside our reasonable control. This includes, but is not limited to, acts of God, major weather events, severe travel restrictions, labor disputes, or government actions impacting our ability to operate.

This page provides general information and does not constitute legal advice.